Please read this Online Privacy Policy carefully so that you understand our privacy practices relating to information we gather through this Web site.

Majestic Sports Lounge respects the privacy of visitors to our site and that of our members. Majestic Sports Lounge will never sell or share any information provided. Any personal information collected is held for exclusive INTERNAL use of our staff. Majestic Sports Lounge will never release any information to any third party without prior authorization by the visitor or member unless to comply by law, to enforce our Visitor Agreement, or to protect the rights, property or safety of visitors to our site, our customers, the public or Majestic Sports Lounge

There are two categories of information gathered by Majestic Sports Lounge. One would be information that is provided by visitors to the web site when signing up or performing transactions. The other is information provided by visitors as they navigate through our site.

When you purchase our service, or become a member with Majestic Sports Lounge the following information will be requested:

• Full Name
• Best Contact Number (Mobile, Home or Business number)
• Active Email Address

Any other information supplied to Majestic Sports Lounge staff is entirely up to the visitors or members discretion.

By providing your email address you agree upon us sending you from time to time emails on updates, new products and services available, offers or promotions or weekly newsletters that we believe you’ll find of interest. If you do not wish to receive certain information or none at all or to be removed from an email newsletter please inform our Customer Service Department at
1 800 466 0535.

Visitors that provide their email or contact information while navigating through our site will be subject to receiving emails on updates, new products and services available, offers or promotions that we believe you’ll find of interest or weekly newsletters.

This Privacy Policy is subject to change without prior notice. By using Majestic Sports Lounge, you agree that your visit to our site, and any dispute over privacy, is governed by the then-current version of the Online Privacy Policy and our Visitor Agreement.

Security Policy
Client agrees to take appropriate measures to protect his/her Client PIN, Password and other relevant information given to the client from Majestic Sports Lounge. It is in the interest of the client to guard his or her client pin and password from unauthorized usage. Majestic Sports Lounge does not recommend allowing more than one person to wager on an account.
If the Client PIN and Password are lost, the client agrees to immediately contact Majestic Sports Lounge by e-mail. Majestic Sports Lounge will immediately freeze the account from any access upon receipt of notification of lost or stolen Client PIN or Password. By accepting this agreement, the client is liable for any unauthorized use of the client's Client PIN and Password.

Majestic Sports Lounge has established these basic rules and regulations to protect our clientele and our business. 

• All phone calls are recorded into our system. In the event of a dispute on a wager or any issue, all parties agree to be bound by the recording.
• Any attempt to defraud Majestic Sports Lounge by any player or member will have their account terminated immediately without any legal responsibility against Majestic Sports Lounge
• All rules and regulations or policies are subject to change at management’s discretion without prior notice.
• Majestic Sports Lounge reserves the right to terminate any player or account of any member at any time. Any unused portion of the deposit will be reimbursed to the member.
• Each client is required to identify himself by his/her account number and password on each call to the Majestic Sports Lounge Staff to access any information.
• You must be at least 21 years of age to join Majestic Sports Lounge.
• Management reserves the right to refuse any bet, from anyone, at any time.
• All client information given to Majestic Sports Lounge will be kept confidential. Please refer to our Privacy Policy and Visitor Agreement for more information.
• Majestic Sports Lounge is not held responsible for clients who disclose their password and account number to other parties.
• We recommend members to please review and/or print a copy of these rules and regulations along with our Privacy Policy and Visitor Agreement in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.
• If you are totally dissatisfied with the service you have received, we will consider your case and refunds of any unused portion of your deposit will be at management’s discretion.
•  It is recommended you may only participate in any gambling events if it is legal for you to do so according to the laws that apply in the jurisdiction from where you are connecting or calling. You must understand and accept that we are unable to provide you any legal advice or assurances.
• Majestic Sports Lounge is fully licensed and bonded provider in Costa Rica.
• By starting an account or initiating business with Majestic Sports Lounge you are agreeing and are subject to these rules and regulations.

Sport Wagering Rules

1. All sporting events must be played on the date unless otherwise specified. If an event is postponed and/or rescheduled, that event will automatically constitute "no action", which means all money for that event will be refunded. Exception: Wagers on NASCAR, Tennis, Soccer and Golf events remain active for up to 1 week after the scheduled start date.
2. There will be no refunds; changing of plays or switching teams after an official wager has been placed.
3. After the telephone wager is made, the respective clerk will then repeat the information back to the player, this is called a "read back". During that conversation, if the bets and amounts are correct, the player will say, "That’s correct", and will repeat the assigned account number and password. Without a read back bets are not official.
4. All phone calls will be recorded. In the event of a dispute all parties agree to be bound by the recording.
5. When wagering on the Internet all players are strongly urged to print a hard copy of their pending plays. This print out will include a ticket number for all wagers. The ticket number is binding to all parties and is the only evidence used to settle disputes. No claims will be investigated with out a hard copy of the pending plays information.
6. Majestic Sports Lounge reserves the right to delete, refuse or limit any wager, whether a win, loss or draw. If there is evidence of an obvious line error, past posted play or exceeding the dollar amount of the wagering limits, offenders will be held responsible. Further measures will be taken if this occurs on several occasions.
7. The winner of a wager is determined by the official result of the game or event.
8. Wagers on totals include overtime periods.
9. Wagers on halftimes include overtime periods.
10. Minimum and maximum wagers are subject to change.
11. All payoff odds are calculated on the odds in effect at the time of the wager.
12. Our rules rarely change, but occasionally conditions dictate that certain rules must be modified. These rule changes are noted on our website immediately.
13. Majestic Sports Lounge offers lines on almost every important event around the world including lines on sports and events such as NASCAR, Tennis, Golf, etc. Also, we offer 1 st and 2 nd Halves wagers on all Basketball and Football games. Wagers of this nature are considered "props" at Majestic Sports Lounge and offered in addition to our normal wagering menu. Rules and restrictions on these and any bets are at management’s discretion and may also be monitored by the agent through our agent software interface.  It is the agents responsibility to create the specs on the min/max amount per game, per wager etc.. on each of his players account.

General Football Wagering Regulations

• A game must go at least 55 minutes for 2nd half and game wagers to be official.
• The 1st Half must be completed for applicable wagers to be considered action.
• Overtime is included in the full game and 2nd half totals, sides or propositions, except 4th quarter propositions.
• Las Vegas rules apply to any situation not outlined here.

General Basketball Wagering Regulations

• A game must go at least 43 minutes in NBA and 35 for WNBA and NCAA for game wagers to be official
• The 1st Half must be completed and the 2nd half must have no more than 5 minutes left for applicable
  wagers to be considered action
• Overtime is included in the full game and 2nd half totals, sides or propositions, except 4th quarter propositions
• Las Vegas rules apply to any situation not outlined here

General Baseball Wagering Regulations

• Games involved in Money-line wagers must go at least 5 innings
  (4.5 if the home team is ahead) to be considered action.
• Run line and total wagers must go 9 innings (8.5 if the home team is ahead)
  and are always listed pitchers.
• 1st half wagers must go 5 full innings and are always listed pitchers.
• Wagers on suspended games do not carry over into the next day.
• Las Vegas rules apply to any situation not defined here.

General Hockey Wagering Regulations

• The game becomes official (action) after 55 minutes of play.
• Goals scored during overtime are included for wagers on the game,

If a game requires a shoot-out to determine the winner, One goal will be awarded to the winner for the final score (regardless of how many goals scored in the shoot-out) which will be recognized for the total goals scored as well as the winning team.